Support
How to reach Buinbu support and what to include so we can help fast.
Channels
- E-mail: support@buinbu.com
- In-app support link (opens an e-mail with your store details filled in)
Response time
We answer within one business day, Monday to Friday, Türkiye time.
Include when writing
- Your store's myshopify.com domain
- The app and plan you are on
- The feed URL or import source involved
- A screenshot of the screen or the exact error text
Before you write
The documentation answers the most common questions. Docs